Contact details
Phone, 24/7: (773) 207-0518
Serving: Elmwood Park, IL and nearby towns
Email: [email protected]
Hours: Emergency dispatch is answered 24 hours a day, 7 days a week.
The quickest way to reach a plumber is to call. The line is answered 24 hours a day, every day of the year, including holidays. We are a call-only service, so there is no form to fill out and no waiting for an email reply when water is on the floor.
If your problem is not urgent, call anyway and book a same-day appointment when one is available.
What to have ready when you call
Four things that speed up the call
- Your address Include the nearest cross street if you are in a larger building.
- What you see or hear Water where it should not be, a smell, a sound, a fixture that quit.
- What you already shut off Main water valve, water heater power or gas, a fixture shutoff.
- When it started A leak that began this morning is different from one that has run for a week.
If it is an emergency
If water is spraying or flooding, shut off the main water valve first, then call. If you smell gas, leave the building and call the gas utility and 911 from outside before you call a plumber. Nicor Gas serves Elmwood Park, but check your bill if you are unsure of your gas provider.
Keep people away from wet outlets, appliances and the electrical panel until the water is stopped.
Water on the floor?
Call now and a plumber will walk you through the first steps.
Getting help in Elmwood Park
Call from anywhere in Elmwood Park or the nearby villages and we send a plumber to your property. Grand Avenue is a state (IDOT) street, so allow extra time near it at rush hour.
Most work happens at your property, so please call first.
What happens after you call
A person answers, asks for your address and listens to what you see. If water is running, they tell you what to shut off while a plumber is lined up. You hear the price and the plan before work starts, so nothing is decided after the fact.
If the work needs a permit or an inspection, we handle that with the Village building department. Inspections are booked two working days ahead, so a planned job such as a water heater swap or a sewer repair is scheduled around that notice.
Calling about a rental or a shared building
About a third of Elmwood Park households rent, and many buildings are two-flats or small apartment buildings. If you rent, tell your owner or property manager about the problem as well, since they decide who pays and who may enter the unit.
In a shared building, tell us which unit you are in and whether neighbors have the same problem. A backed-up stack or a failed main shutoff affects more than one apartment, and the answer to that question changes what the plumber brings.
Other village offices you may need
The Village of Elmwood Park building department at 11 West Conti Parkway handles plumbing permits and inspections. Village Hall and the public library are also on Conti Parkway.
Report street flooding and public sewer problems to the Village. Report a gas smell to Nicor Gas, and any immediate danger to 911.
Map of Elmwood Park
The map below is centered on Elmwood Park, the village we serve.
Contact questions
Call. The 24/7 line is staffed at all hours.
Yes. We offer same-day appointments when available, and we can schedule planned work ahead.
Please call first. Most work happens at your property, and the call tells us where to send a plumber.
No. We are a call-only service because forms are slow when you have a leak.
We serve Elmwood Park, IL and the nearby villages. We send a plumber to your property, so there is no office to visit.
Elmwood Park, River Grove, River Forest, Melrose Park, Oak Park and Franklin Park. See the service area page.